Complexity Avalanche: Overcoming the Threat to Technology Adoption
$4.08
Description
Item specifics
| Condition: |
Acceptable: |
Format: | Hardcover |
| Language: | English | Publication Year: | 2009 |
| ISBN: | 9780984213009 | EAN: | 9780984213009 |
Complexity Avalanche: Overcoming the Threat to Technology Adoption
About this product
| Product Information | |
| Most customers struggle to keep up, and usually settle for far less value than they could (and should) get from their purchases. A new business model for the tech industry is needed one that requires radically different thinking about the future of services, sales, R&D priorities, and how companies create shareholder value. This new way of doing business views the use of the product as the beginning of a journey with a customer, not the end. The growing consumption gap caused by the avalanche of complexity that these companies have unleashed on their customers is undermining feature-based differentiation as a competitive advantage. Results-based differentiation actually measured by customers may be the next Big Thing in tech. Complexity Avalanche offers technology companies a roadmap for moving to this next level of services. This is not a book strictly for service executives, but for every executive whose company builds, sells, or supports technology.” | |
| Product Identifiers | |
| Publisher | Point B, Incorporated |
| ISBN-10 | 0984213007 |
| ISBN-13 | 9780984213009 |
| eBay Product ID (ePID) | 79684879 |
| Product Key Features | |
| Format | Hardcover |
| Publication Year | 2009 |
| Language | English |
| Dimensions | |
| Weight | 12 Oz |
| Width | 5.9in. |
| Height | 0.5in. |
| Length | 9in. |
| Additional Product Features | |
| Age Level | Trade |
| Author | J. B. Wood |
Price : 4.08
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